MUNICIPAL services and queries can now be accessed through one standard municipal contact number, hopefully eliminating confusion and streamlining the process.
As of Monday, March 27, the municipal contact number 0800 20 50 50 and other call centre numbers have been merged.
Customers can now use the Toll-Free number 0800 20 50 50 to access municipal-related services and queries.
The following options are available when dialling 0800 20 50 50:
For Municipal Account Queries press 1 (08:00- 16:30)
For Water, Sanitation and other service delivery matters press 2 (24/7)
For Electricity queries press 3 (08:00-22:00)
To Report Vandalism press 4 (24/7)For information on other departments, such as Health, Traffic, Libraries, Infrastructure & Engineering etc press 5
(info from Nelson Mandela Bay Municipality for more Municipal stories check HERE)
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